We will protect the confidentiality of your information

At Plaza Bank, we respect the privacy of our customers, and are committed to treating customer information responsibly. Our relationship with you is built upon a foundation of trust and confidentiality. It is important for you to know that we do not share or sell customer lists or information with companies outside Plaza Bank.

NOTE: This notice is directed to Plaza Bank customers who are individuals. While not directly applicable to businesses, we also respect the privacy of our business customers and we apply the same measures in protecting all customer information.

We will collect only the information necessary to serve you

We will collect, retain, and use information about you only where we can reasonably believe it will help administer your business or give you better service, more convenience and better benefits. We believe your privacy should not be compromised, but at the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals.

We collect and use various types of information to service your accounts, save you time and money and better understand your needs. This information may be collected from a variety of sources, such as the following:

• Information you provide us on applications or forms, such as your assets, income and other debt;
• Information we receive from an outside company, such as a credit bureau, providing your credit history or employment verification.

We will restrict the disclosure of your information

As part of our effort to provide customers with comprehensive and effective service, we use customer information to determine whether customers might want to know about certain financial products and services. Regardless of the customer relationship and in order to protect customer privacy, we carefully control the way in which any information about our customers is shared. We do not disclose information about our customers or former customers to anyone, except as outlined in this policy or as permitted or required by law. Our policies for protecting customer information apply equally to current and former customers.

We will carefully establish relationships with business partners

We choose very carefully the companies that provide support services for us (imprinting checks, for example, or preparing account statements) and the financial service providers with whom we have joint marketing agreements. We do not share information with outside companies for the purpose of marketing non-financial products and services.

We may disclose all of the information we collect, as described within our Privacy Commitment, with the following types of outside companies:

Financial service providers such as insurance companies or security broker-dealers that offer products under joint programs with us, and typically offer financial services that are different from those we provide. We share the information needed to provide those products and services that you request and to provide a good customer experience.

Non-financial companies that perform services on our behalf, such as check printers, companies that prepare account statements, or companies that help us market our own products to you.

Independent contractors, such as technical systems consultants who program our software to help us administer our products or market our own products to you.

All of these companies acting on our behalf are contractually obligated to keep the information that we provide to them confidential, and use the information only to provide the products and services weve asked them to perform.

We will follow all applicable laws governing the disclosure of customer information

We disclose information otherwise as permitted or required by a variety of federal and state laws, such as in response to a subpoena. Except as described within our Privacy Commitment, we do not reveal customer information to parties outside of Plaza Bank unless the customer expressly authorizes or requests it.

Please note that third parties may have access to information related to Plaza Bank customers that has been obtained independently of Plaza Bank (through credit rating agencies or public records such as deeds of trust, for example). This information becomes public and may be accessed by vendors for marketing purposes. We cannot prevent access to public archives.

We will limit employee access to your information

We restrict access to personal information about you to those employees who need to know that information to provide products and services to you. Our employees are bound by a Code of Conduct requiring confidential treatment of customer information and are subject to disciplinary action if they fail to follow this code.

We will protect your information using established security safeguards

We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your personal information. We also ask you to closely review your account and loan statements and contact us right away if you believe that someone has improperly accessed financial information about you.

We will commit ourselves to customer privacy on our website

Plaza Bank is equally committed to protecting the privacy of customer information on the Internet. For information on the Internet security measures Plaza Bank applies, refer to the Online Banking Security statement.

Additional information of interest

Many customers wish to reduce the amount of national advertising that they receive. One way to do that is to notify the Direct Marketing Association. The Direct Marketing Association is not related to Plaza Bank. We have included the following addresses as a service to you so that you may request to be excluded from mailing and telemarketing lists of participating national marketers:

Mail Preference Service
c/o Direct Marketing Association
PO Box 9008
Farmingdale, NY 11735-9008

Telephone Preference Service
c/o Direct Marketing Association
PO Box 9014
Farmingdale, NY 11735-9014

Order a copy of your credit report from each of the three major credit reporting agencies every year. Review it thoroughly to ensure it is accurate and contains only activities you have authorized. By checking your credit report on a regular basis you can identify mistakes and fraud before they cause you financial difficulty. The three major credit reporting agencies are:

Equifax www.equifax.com
To order your credit report, call: 1-800-685-1111
To report fraud, call: 1-800-525-6285

Experian www.experian.com
To order your credit report, or, to report fraud, call: 1-800-397-3742

TransUnion www.transunion.com
To order your credit report, call: 1-800-916-8800
To report fraud, call: 1-800-680-7289